Don't worry, we have all of your device and OneClickSupport AMC Plan details once you activated the AMC Plan. We do not require any information from you. In fact, all of the information is also available on our OneClickSupport app. To use the services, all you need is your registered mobile number. We want you to concentrate on your career and family, and we will take care of your appliances and gadgets.

Our coverage fully protects your appliances, including insurance against functional faults. However, it assumes that you will take proper care of your appliances, and any actions that endanger them will not be covered. The following are examples of exclusions:

• Failure to follow manufacturer’s usage guidelines for operating your appliances.
• Storing appliances in environments that expose them to harmful environmental factors, reducing their lifespan.
• Improper handling or transportation, even within the same premises, resulting in damage.
• Failure to protect appliances from infestations, such as pests or rodents.
• Consumable parts like filters in water purifiers or kitchen chimneys, which are designed to be replaced by the consumer, are not covered.
• Accessories, cosmetic parts, or non-essential components (e.g., remotes, cables, cosmetic damages like scratches or dents).
• Non-operational or cosmetic damage, such as dents, scratches, or damage to paintwork or the product’s finish.
• Damage due to accidents, overuse, abuse, negligence, or improper maintenance of the appliance.
• Damage caused by power issues, such as power surges, power loss, incorrect voltage, or current.
• Damage due to unauthorized repairs, theft, burglary, accidents (including natural disasters like storms, earthquakes, floods), misuse, fire, lightning, malicious damage, insect infestations, etc.
• Breakdowns caused by computer viruses, data corruption, product repositioning, or software issues.
• Costs for removing or reinstalling the product, and expenses due to improper installation, modifications, or maintenance.
• Use of non-manufacturer-approved batteries, chargers, or accessories, as well as faulty electrical connections.

According to the conditions of OneClickSupport AMC Plans, accidental and liquid damages are not covered. For such cases, a Damage Protection Plan for smartphones, tablets, and other electronic devices is available from OneClickSupport.

Any issues or flaws not covered by the manufacturer's warranty.

Non-operational and cosmetic damage to the Product, such as dents or scratches to the paintwork or Product finish.

Remote, batteries, USB/HDMI cable, and replacement of any consumable products or accessories are examples of accessories used in or with the Product.

Product repair due to an accident, overuse, abuse, negligence, or incorrect maintenance.

Damage caused by a power loss, power surges or drips, changing voltage, insufficient or incorrect voltage or current.

Damage caused by unauthorised repair, theft, burglary, and accident, including earthquake, storm, and/or hurricane, abuse, misuse, sand, dust, water, negligence, fire, flood, lightning, malicious damage, impact, corrosion, battery leakage, acts of God, animal or insect infestation or incursion, and so on.

Breakdowns caused by computer viruses or product repositioning Data backup and restoration, as well as debugging and modifying computer software.

The cost of removing or reinstalling the Product.

Costs incurred as a result of improper installation, modification, or maintenance

Use of non-manufacturer-approved batteries, chargers, and/or accessories, as well as faulty electrical leads or connections.

The full list of exclusions can be found in the contract's specific Terms & Conditions.

Nothing, nothing, nothing. There are no additional fees or charges.

We only our own certified service providers, ensuring that your product is in good hands at all times. Our Service Experts deliver onsite services at your home or authorised service centres. Experts have been thoroughly background checked and trained.

There is no need to be concerned whether you relocate from one location to another within a city, state, or India. Simply send us an email, a message, or a phone call with your updated coordinates.

Please ensure that uninstallation, transportation, and reinstallation are completed by permitted personnel to ensure contract continuity at new locations.

It is a fairly basic registration process that is required in order for the plan to be activated. This is required so that the correct information is available while delivering service and filing an insurance claim. We follow up with consumers to ensure that their plans are active. In the worst-case scenario, if we cannot reach you and your plan is not activated, we will be unable to deliver services.

Once you upload the purchase invoice, we will keep it on file for all future servicing needs in order to provide you with a 100% paperless, hassle-free experience. You do not need to come up with invoices frequently at the time of service.

Details about your appliance, such as its brand, model, serial number, invoice number, date of purchase, and a copy of the purchase invoice.

Unlimited repairs are several (unlimited) service calls for the gadget till the total cost of labour and spares does not surpass the OCS Maximum Cumulative Liability. Please refer to the Terms and Conditions for more detailed information.

Yes, AMC plans can be renewed year after year as long as the product's lifecycle is covered by the relevant requirements. We encourage you to renew your plan 15/30 days in advance to take advantage of the greatest discounts and ensure the smooth running of your device.

The OneClickSupport AMC Plan is an annual maintenance contract designed for appliances like air conditioners and water purifiers. It includes regular preventive services such as jet cleaning, dry servicing, and gas refilling for ACs, ensuring smooth performance and longer appliance life. Check Plan Details for more Information.

Devices must be manufactured in India or legally imported into India and sold through authorized channels with an invoice. The Device needs to have a minimum manufacturer’s warranty of 12 months, applicable in India.
Devices must be in functioning order, which will be confirmed during an inspection visit.
For major appliances such as televisions, air conditioners, washing machines, and refrigerators, the lifespan should not exceed 9 years, while for other appliances, the lifespan should not exceed 4 years. 
The brand must be from the list provided and must be in use at the residence premises.

We only utilise genuine spares supplied by the relevant brand. We stand by our work and provide a 6-months service warranty on all workmanship.

If you purchased a OneClickSupport AMC Plan online, you must activate it.

1.You will receive the activation link via SMS/email.

2.Fill out your information and attach a copy of your device purchase invoice before submitting using the link or at www.oneclicksupport.in or through the OneClickSupport app.

3.We complete the activation process and will provide you the registered plan once it is activated/registered.

If you have any problems, please contact us by email at customercare@oneclicksupport.in, phone at 08096201919, or WhatsApp at 7738899942.

It is not necessary to submit a service request with a copy of the invoice or proof of purchase. When you activated the plan, you previously shared the device information and other paperwork. We will not ask you for any papers in order to conduct a service or repair request. All you need to provide is the registered mobile number used during the plan purchase, along with a valid ID proof. You don’t have to submit any other document or fill out any forms

Easy way to raise a  service request by emailing us on customercare@oneclicksupport.in 

or calling the toll-free number 08069201919.