Our coverage covers your appliances completely, including insurance against functional faults. It should be emphasised, however, that the cover is offered with the idea that you will take care of your equipment. Any act that endangers your appliances will not be covered by the programme. Some examples of what is not covered by your plan are: 

• a. Failure to operate your appliances in accordance with your manufacturer's usage guidelines; 

• b. Keeping them in a location where they are exposed to environmental factors that reduce the life of your appliances; 

• c. Not being careful while handling or transporting your appliance even within the same premises; 

• d. Failure to protect your appliances from infestation by pests and rodents, etc; and 

• e. Consumable parts such as filters in a water purifier or a kitchen chimney, which are designed to last for a certain lifetime and hence replaced by the consumer are not covered.

• f. Accessories, cosmetic parts or parts that are not critical to the functioning of the appliances are not covered.

• g. Cosmetic damages like scratches, dents etc. are not covered.

Please refer to the Terms and Conditions for more detailed information.

There is no limit to the number of service requests that can be submitted under Extended Warranty. We will continue to repair the gadget until the total cost of all repairs does not exceed the OCS Maximum Cumulative Liability. Otherwise Customer is Liable to pay the difference amount to avail the services.

If the unit is unrepairable for any reason, or if the cost of fixing it exceeds the unit's invoice price, you may have to pay the difference value, and get a new device of same brand and model. Get a Replacement Device (either new or refurbished) upto same invoice value.

Once you have successfully submitted your claim with all relevant documentation, OneClickSupport team will contact you to schedule your appointment and will either collect the device and take it to our Service Center or schedule a home inspection of the damaged device at your convenience.

We include all brands purchased in India. The following are some of the prominent brands we cover.

Sony, Apple, LG Electronics, HP, Dell etc.

The OneClickSupport Protection Plan boosts your gadget’s original warranty and covers any accidental, physical, or liquid damage—even from spills like water, tea, or coffee. We offer free doorstep pickup and drop, a paperless, no-questions-asked claim process, and guaranteed repair or replacement to keep things completely hassle-free.

The Certificate of Protection (COP) is the confirmation from OneClickSuport that your appliance or gadget is protected under the Damage Protection Program. It will also allow us to provide you quick and efficient service at the time of registration a service request.

Activating your OneClickSupport Protection Plan is simple! Just purchase the plan from our website, and we’ll take care of the rest. You’ll receive your Certificate of Protection via email, and your coverage will begin - no paperwork, no hassle, just seamless service.

The OneClickSupport Protection Plan is available for all brands that are serviced and repaired within India, or those that have an authorized service center in the country.
To check brand eligibility or for more details, please feel free to call us at +91 98677 22074.

If you want your smartphone to perform flawlessly for at least two years, you should ideally acquire damage protection as well as a mobile extended warranty plan. Some devices, regardless of brand, fail on their own. Investing in the correct mobile protection plan, on the other hand, can extend the life of your phone. Smartphones are vulnerable to physical harm; some of them can even be damaged by a spray of water or tea, causing you inconvenience. As a result, we recommend that you purchase both.

Unfortunately, the OneClickSupport Protection Plan is only applicable to devices purchased within India through official and authorized sales channels of the original manufacturer (OEM).
Please note that used or refurbished devices are not eligible for coverage under this plan.

No, you cannot transfer an activated existing plan to your new device. until unless if the same is been replaced by the brand, in that case you need to inform OneClickSupport the new device imei number along with DOA copy provided by the brand

Turn off your phone straight away, remove the battery, SIM, and memory cards, and leave it open for a few hours. In the instance of an iPhone that cannot be opened, simply turn off the device. The longer your phone remains in contact with water, the more likely it will be damaged.

When the internal storage of a smartphone is nearly full, it normally slows down or starts freeing up. You can remove useless programmes, shift images and videos to a cloud storage service or SD card, and most importantly, avoid utilising live wallpapers. Close any open apps that are causing your phone to freeze.

Do you know that the screen of a smartphone makes up roughly 35% of the device's cost? These days, almost all mobile phones include gorilla glass, which provides a scratch-resistant display, yet this is insufficient. Tempered glass above gorilla glass acts as additional protection for your smartphone screen, preventing it from readily shattering or cracking.

Battery issues are one of the most popular problems that individuals have with their smartphones. The simplest way to extend the life of your smartphone's battery is to avoid charging it overnight, turn down the brightness, eliminate vibration mode, and so on.

In compliance with the terms and conditions of the programme, you may file an unlimited number of claims up to the OCS maximum cumulative liability.

Once you provide the necessary paperwork and successfully raise the claim, a member of the OneClickSupport team will contact you to schedule an appointment and collect the device from your doorstep. If doorstep service is not available in your area, OneClickSupport will make arrangements to send a mobile bag through a partner courier service; you will need to pack the damaged device in the pouch and return it to OneClickSupport. In order to pick up the packed pouch from your door, OneClickSupport will arrange for the courier partner to come.

You may raise another claim, but the amount of coverage that is available will depend on how much money was left over after the first claim.

Your device qualifying coverage amount is equivalent to the invoice value of your device.

No, all devices purchased within 02 days of the activation date of the device are eligible for the OneClickSupport protection plan.

You must contact OneClickSupport on its customer care number at 08069201919 within 48 hours if there are any damages or malfunctions.

All you need to provide is the registered mobile number used during the plan purchase, along with a valid ID proof. You don’t have to submit any other document or fill out any forms.

The total amount of the invoice value should represent the product's price before any applicable discounts or offers (such as exchange offers & cash back). You should purchase an Extended Warranty plan with this value.

For example, if you paid Rs. 11,000/- for a Oven that costs Rs. 11,999 after a Rs. 999 discount. For Oven costing more than Rs. 11,999/-, you should purchase the extended Warranty plan rather than the Rs. 11,000/- plan, Same goes for Damage Protection Plans.

If you have OneClickSupport Damage Protection Plan, you won't have to worry about repairs or the costs associated with them. We will arrange for the item to be picked up from your doorstep, repaired, and returned to you without you having to leave your home or spend any money for repairs. You will only be needed to pay a  excess charges if any applicable for spare parts and repair costs value,  Please consult your plan's Terms and Conditions to determine your qualifying Excess costs or Copayment Details.

If your new address falls within our serviceable pin code, you can continue to utilise our services.

Our Plans can be purchased at a variety of electronic retailers and online marketplaces and our official website https://www.oneclicksupport.in.